Likely Interview Questions – General & Motivation

These questions are designed to assess your motivation, knowledge of the company, and interest in the internship opportunity.

• What do you know about FlySafair and its role in the South African aviation industry?
• Why did you apply for the FlySafair Graduate Internship Programme?
• What interests you about starting your career in the aviation sector?
• How does this graduate internship align with your career goals?
• What do you hope to gain from this 12-month internship programme?

Role-Specific Interview Questions

These questions assess your ability to apply academic knowledge, understand professional environments, and demonstrate readiness for workplace responsibilities.

• How do you think your qualification prepares you for working in a structured and regulated industry like aviation?
• Why are teamwork and communication important in an operational environment?
• What do you understand about the importance of safety, compliance, and accuracy in an airline organisation?
• How would you approach learning new systems, procedures, or policies as a graduate intern?
• How can attention to detail contribute to operational efficiency and service delivery?
• What challenges do you think graduates may face in the workplace, and how would you manage them?

Behavioural Interview Questions (STAR-Based)

These questions are used to assess your behaviour, problem-solving ability, communication skills, and teamwork using past academic or personal experiences.

• Tell us about a time you worked as part of a team to complete a project or assignment.
• Describe a situation where you had to manage your time effectively to meet a deadline.
• Give an example of when you had to follow rules or procedures to complete a task successfully.
• Tell us about a time you had to adapt quickly to a new situation or requirement.

How to Answer Using the STAR Method

STAR Method Explained:

1. Situation – Describe the context
2. Task – Explain what was required of you
3. Action – Describe what you did
4. Result – Share the outcome and what you learned

Sample Graduate-Level STAR Answer:

1. Situation: During my final year, I worked on a group assignment with strict submission requirements.
2. Task: I was responsible for coordinating tasks and ensuring deadlines were met.
3. Action: I organised meetings, tracked progress, and communicated regularly with team members.
4. Result: The assignment was submitted on time, and I developed strong organisational and teamwork skills.

If You Have No Work Experience

FlySafair understands that graduates may not yet have formal work experience. You can use examples from:

• University or college assignments
• Group projects or presentations
• Case studies or simulations
• Student leadership roles
• Volunteering or community involvement
• Part-time or casual work

Focus on how you think, learn, communicate, and apply yourself.

Common Interview Mistakes to Avoid

• Not researching FlySafair or the aviation industry
• Giving answers without clear examples
• Underestimating the importance of safety, rules, and procedures
• Showing little enthusiasm or willingness to learn
• Being unable to explain your qualification or career interests

Quick Interview Preparation Checklist

• Research FlySafair and understand its operations and values
• Review key concepts from your field of study
• Prepare 2–3 STAR examples from academic or project work
• Practice explaining your qualification clearly and confidently
• Dress professionally and arrive prepared
• Prepare one question to ask the interviewer

Below are qualification-specific, graduate-level role interview questions tailored to each listed intern position.

Marketing Intern

• How does marketing support brand awareness and customer loyalty in the airline industry?
• What marketing channels would be most effective for reaching FlySafair’s target customers?
• How do you measure the success of a marketing campaign?
• What marketing concepts or projects did you cover during your studies?
• How would you ensure marketing messages remain consistent with the brand?

Finance Intern

• Why is financial accuracy important in an airline environment?
• What financial concepts are relevant to cost control and budgeting?
• How can financial data support management decision-making?
• What exposure have you had to financial reporting or analysis during your studies?
• How does attention to detail support financial integrity?

HR Communications Intern

• What role does communication play within Human Resources?
• How can clear communication improve employee engagement?
• What communication tools or platforms were you exposed to during your studies?
• How would you tailor messages for different internal audiences?
• Why is confidentiality important in HR communications?

Psychometrist Intern

• What do you understand about psychometric assessments and their purpose?
• How are assessments used in recruitment and development?
• Why is ethical practice important in psychological testing?
• What exposure have you had to assessment tools or psychological measurement?
• How would accuracy and objectivity apply in this role?

Procurement Intern

• What is the role of procurement in supporting organisational operations?
• How can procurement decisions impact costs and efficiency?
• Why is supplier selection important?
• What procurement or supply concepts did you study?
• How does procurement need to work with other departments?

Occupational Health, Safety and Environmental (OHSE) Intern

• Why is health and safety critical in the aviation industry?
• What do you understand about workplace safety regulations?
• How can organisations promote a safety-first culture?
• What OHSE concepts were covered in your studies?
• How would you identify and report safety risks?

Software Tester Intern

• What is the purpose of software testing?
• Why is testing important before systems go live?
• What testing methods or tools were you exposed to during your studies?
• How would you document and report system defects?
• How does attention to detail support quality assurance?

Web Designer Intern

• How does web design support user experience and brand image?
• What design tools or platforms have you used?
• Why is usability important for a company website?
• How do you ensure designs are accessible and user-friendly?
• Can you describe a web or design project you worked on?

Asset Management Intern

• What do you understand about asset management in an organisation?
• Why is tracking and maintaining assets important?
• How can poor asset management increase costs or risks?
• What systems or methods are used to manage assets?
• How does attention to detail support asset control?

Airport Operations Intern

• What do you understand about airport or ground operations?
• Why is coordination important in airport environments?
• How do safety and efficiency work together in operations?
• What operational concepts did you study that apply here?
• How would you handle working in a fast-paced environment?

Flight Operations Intern

• What do you understand about flight operations within an airline?
• Why are procedures and compliance critical in flight operations?
• How does teamwork contribute to safe flight operations?
• What aviation-related knowledge did you gain during your studies?
• How would you approach learning complex operational procedures?

Employee Relations Intern

• What is the purpose of employee relations in an organisation?
• Why is fair treatment important in the workplace?
• What labour-related concepts were covered in your studies?
• How would confidentiality apply in employee relations?
• How can good employee relations improve organisational culture?

Remuneration and Benefits Intern

• What do you understand about remuneration and benefits management?
• Why is fairness important in pay and benefits structures?
• How can remuneration impact employee motivation and retention?
• What HR or reward concepts did you study?
• How would accuracy be important in this role?

Industrial Engineer Intern

• How do industrial engineering principles improve efficiency?
• What process-improvement tools did you study?
• How can data be used to optimise operations?
• Can you describe a process-improvement project you worked on?
• How would industrial engineering add value in an airline environment?