FAIS Ombud: ICT Internship Programme 2024 / 2025

Duration – The duration of the programme is twelve (12) months.

Roll out of the Programme: Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the ICT Department and exposed to various competency-based training.

Benefits of programme:

• Exposure to working in a target-driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical and expeditious manner.
• Working in a team of experienced lawyers, financial planner(s), Investigators and negotiators.
• Opportunity to be part of an established statutory office and a Mentorship Programme.

Key Performance Areas:

• IT Security, Risks and Continuity Management.
• IT Service Management.
• IT Infrastructure, Operations and Applications Management.
• Project Management.
• Business Analysis.
• Change Management Processes.
• Network and Computer systems.
• ICT Governance.

Requirements:

• Diploma or Degree in: Information Technology /Computer Science or equivalent qualification.
• South African citizen with a valid South African Identity document.
• Passion for public service and an interest/desire to work in the Financial Sector.
• Strong academic background and high levels of integrity.
• Must be able to work in a stressful environment, willingness to learn and work extra hours.
• Energetic, self-driven and deadline driven.
• Must be computer literate.