Aramex: Receptionist

Key Responsibilities

• Answering all incoming calls within three rings
• Reporting of telephone system faults to the relevant supplier
• Printing of daily reports from the telephone management system
• Sorting of Company mail to the correct person\department
• Compiling the company mailbag
• Welcoming and announcing visitors to the correct person
• Distribution of messages to the correct person within the performance standard time
• Filing of reception documents
• Liaising with callers in a professional, courteous and respectful manner
• Updating the extension lists and distribution to all staff
• Allocating and programming of persons to extension numbers
• Liaising with service providers- quotes / maintenance
• Monthly grocery shopping
• Weekly stock take
• Liaising with maintenance team and ensuring all job functions executed
• Maintenance of building ensured

Requirements

• Minimum requirement is a Matric (Grade 12)
• Strong communication skills – Excellent command of the English language
• Customer Centric Personality
• Computer Proficient

Skills and Competencies:

• Communication - Written & Verbal
• Customer Focus
• Problem solving
• Telephone handling skills
• Multi-Tasking