FAIS Ombud: Adjudication Internships (LLB Graduates)

In order to discharge its mandate, the FAIS Ombud seeks to appoint Graduate Trainees as part of the Graduate Recruitment Programme. This is a structured programme specifically designed to produce a pipeline of competent trainee entrants to the labour market. Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the Case Management/Adjudication Department and exposed to various competency-based training.

Duration - The duration of the programme is twelve (12) months.

Benefits of the programme:

• Exposure to working in a target-driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical and expeditious manner.
• Working in a team of experienced lawyers, financial planner(s), Investigators and negotiators.
• Opportunity to be part of an established statutory office and a Mentorship Programme.

Key Performance Areas:

• Dispute Resolution: Facilitate fair negotiations and settlements when appropriate.
• Stakeholder Engagement: Interact respectfully with all parties involved in the process.
• Case Evaluation: Analyse evidence and arguments thoroughly and objectively.
• Timeliness & Efficiency: Adjudicate cases promptly and manage workload effectively.
• Confidentiality: Maintain the security and confidentiality of case information.
• Fairness & Impartiality: Ensure unbiased, ethical, and conflict-free decision-making.
• Communication: Clearly articulate rulings and explain legal concepts effectively.

Requirements:

• South African citizen with a valid South African Identity document.
• LLB degree.
• Passion for public service and an interest/desire to work in the Financial Sector.
• Strong academic background.
• Must be able to work in a stressful environment, willing to learn and work extra hours.
• Energetic, self-driven and deadline driven.
• Must be computer literate.

Advantageous: PLT (Practical Legal Training) will be an advantage.