Fidelity Services Group: Graduate Internship Programme 2026

Fidelity Services Group is offering graduates an opportunity to embark on a unique 18-month development programme, based in Johannesburg. The programme will only accept candidates in Johannesburg or willing to relocate to the Gauteng province at their own cost. The programme will ensure that graduates gain an understanding and exposure to a large corporate organization and obtain knowledge and skills for work readiness.

During your time, you will develop knowledge, skills, abilities, and personal characteristics that will enable you to lead, show innovation, and implement agreed strategies with ambition, passion, and urgency. The graduate programme will help develop your individual attributes and career aspirations through exposure to various specialized business concepts, objectives, and outcomes.

Programme Objectives:

• Provide graduates the opportunity to be a part of an accelerated development programme.
• Ensure that a developmental pipeline is created for key roles within business units.

Programme Outcomes:

• Learn how to manage yourself and others and lead a team.
• Understand the operations of the business and its departments by conducting SWOT analyses etc.
• Explore functions that will increase productivity, quality, and customer services while reducing costs through utilizing modern process techniques.
• Understand the monthly, quarterly, and annual financial processes and propose ways to optimize spending or reduce costs.
• Internal and external customer and stakeholder satisfaction.
• Understanding the sales cycle and how the business ensures effective sales management, optimal employee productivity as well as resource and cost management.
• Propose business solutions in terms of operational efficiencies in terms of technical requirements, guarding services, cash processing, armed response, business development, and sales.
• Ensure a zero-harm culture by following OH&S and COIDA policies.
• Understand contracts that exist between the customer and the Fidelity Services Group.
• Learn about the organizational culture and different Human Capital processes.
• Learn to engage and liaise with external role players that include but are not limited to community leaders, employer organizations, SAPS, and community forums.
• Understanding the impact of relevant legislation that includes but is not limited to BCEA, NKP Act, PSIRA Act, Firearms Control Act, POPI Act, Criminal Procedures Act, ensure compliance with ISO standards, etc.
• Registration during the period with the PSIRA Act.

Requirements:

• Bachelor's degree, in any field related to the Fidelity Services Group business and aligned with the organization's future.
• Postgraduate is advantageous.
• Based or willing to relocate to Johannesburg.
• Valid driver’s license
• Clear criminal record
• Must be fully computer literate in MS Office suite.
• Willingness to job rotate and be away from the appointed place of work.

Skills and Competencies:

• Interpersonal skills
• Good communication skills
• Customer-focused.
• Analytical and critical thinking skills
• Entrepreneurial mindset
• Business acumen
• Team player
• Flexible and agile
• Resilient and able to work under pressure.
• Ability to plan.
• Leadership qualities
• Organizational skills
• Control of projects and other responsibilities.