Call Centre Learnership Programme 2022

What the programme offers:

• Full time employment on Fixed Term contract basis as part of learnership agreement
• Structured formal classroom training
• Practical workplace activities
• A Contact Centre NQF Level 3 aligned qualification which will provide the basis for further personal development with career opportunities
• Valuable work experience at Flash Mobile Vending, a fast-growing national company that prides itself on a friendly culture and vibrant working environment.

Skills you'll develop during the learnership:

• Identify with Call Centre customers and their needs
• Respond to customers with factual and accurate information
• Gather and process data specifically related to a Call Centre
• Operating effectively as part of diverse team
• Implement operational activities in a Call Centre

Requirements:

• Matric / Grade 12 certificate
• Valid South African ID
• Clear criminal record 
• Curently unemployed
• Ability to communicate clearly and professionally in English and additional African languages: Venda, Tsonga, Northern & Southern Sotho, Tswana and Ndebele
• Good interpersonal skills
• Computer literacy will be an advantage