Novus Print: IT Internship Programme 2022

Novus Print is currently seeking to appoint an IT Intern to assist the IT team with the day-to-day running of the department.  This is a great opportunity for an ambitious student studying towards a qualification and requires in-service training/work exposure for a period of 12 months.

Responsibilities:

• Understand and assist the IT team on tasks related to the full IT and end user function
• Assist with IT and end user related queries
• Suggest upgrades, implementation and or integration solutions
• Provide 1st and 2nd level IT support to end users
• Assist with regular planned maintenance of networks and systems
• Assist with end user requirements and resources
• Understand service delivery and delivering on deadlines
• Carry out administrative duties and ensure effective administration processes are adhered to
• Assist with technical problems with computer hardware and software, desktop and server
• Obtain an understanding of minimal downtime, customer satisfaction, efficient resolution of calls logged to the IT help-desk function

Requirements:

• Certificate / Diploma in IT
• or In the process of obtaining a relevant qualification in IT

Skills and Competencies:

• Ability to work under pressure
• Good communication and interpersonal skills
• Good problem-solving ability
• Accurate, meticulous, and methodical
• Proactive and responsive
• Customer service orientated