Dis-Chem: Cosmetics Retail Learnership Programme 2022

Be a part of the pilot group for the Dis-Chem Pharmacies Cosmetics Retail Learnership taking place in branches around Pretoria. All you need is a matric qualification and a passion for beauty, cosmetics and sales.

The Learnership will be based exclusively in the cosmetics department where incumbents will be groomed to become Cosmetic Sales Consultants. 

Responsibilities:

• Assist with the loading and off-loading of stock and unpacking stock as it arrives.
• Handle all merchandise carefully to prevent any losses.
• Provide friendly, helpful and courteous assistance and advice to all customers.
• Demonstrate products through, makeovers, cosmetic demonstrations, spray promotions or activities.
• Give advice to customers but do not force customers to change their preferable brand.
• Maintain expired and damage stock by adhering to stock rotation processes and procedures.
• Assist with the counting of stock files and general stock taking when needed.
• Present displays in an attractive manner.
• Ensure full ranges of products are on the shelves at all times.
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
• All out of stock queries from customers must be followed up with the customer service out of stock list.
• Mark merchandise and maintain displays according to Dis-Chem standards.
• Report all price discrepancies to management.
• Process payment at a Cosmetic Department Point of Sales (POS).
• Implement promotional activities according to business needs.
• Resolve customer queries / complaints.
• Work towards achieving sales targets for different vendors and brands within the Cosmetics Department.
• Keep updated with in-depth knowledge regarding existing and new products, brands and the retail industry.
• Ensure bookings for Salon appointments are made correctly.
• Be responsible for all cosmetics, fragrances and beauty house promotions.

Minimum Requirements:

• Matric – Grade 12 with Maths / Maths Lit and English
• Passionate about cosmetics and beauty
• Willing and able to work retail hours
• Computer literate in Microsoft Office package (Word, Excel, PowerPoint, Outlook)

Competencies:

• English – Read, write and speak well
• Persuasive communication
• Interpersonal skills - customer service
• Team orientated
• Time management skills
• Trustworthy and honest
• Basic Financial Skills
• Understanding customer needs
• Creative thinking
• Target and deadline driven
• Ability to work under pressure
• Attention to detail