South African Revenue Service (SARS): Graduate Internship Programme 2023

The Data Analytics Graduate / Internship Programme is to provide recent graduates with the opportunity to gain practical experience in the field of data analytics. The programme includes on-the-job training, mentoring, and structured learning opportunities to equip graduates with the skills necessary to become competent data analysts.

Responsibilities:

• Assist in performing operational functions in area of responsibility and updating information on systems where necessary.
• Identify and resolve basic queries timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and targets.
• Follow and adhere to individual learner activity manual for the division or business unit.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development & improvement of area specific standards, procedures, and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Required Fields of Study / Qualifications:

• BEng (Industrial, Computer, Electronic, Chemical)
• BSc (Actuarial, Applied Maths, Statistics)
• BCom (Informatics, Accounting, Investment   Management, Statistics, Finance, Computer Science)
• BSc (Computer Science, Information Systems, Business Computing)
• National Diploma: Information Technology
• No experience is required to be eligible for participation in the graduate trainee programme.

Skills and Competencies:

• Fairness and Transparency                
• Accountability
• Conceptual Ability                  
• Honesty and Integrity            
• Trust               
• Respect          
• Honesty and Integrity                        
• Attention to Detail                 
• Building Sustainability