Interview Preperation: Life Healthcare Human Resource Internships (HR or IT Graduates)

Company : Life Healthcare
Location : Johannesburg, South Africa

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NB. These interview questions are provided as a preparation guide to help candidates understand the types of topics and competencies that may be assessed during the interview.

Likely Interview Questions – General & Motivation

  • Why did you apply for an internship at Life Healthcare, and what interests you about the healthcare sector?
  • What motivated you to pursue a qualification in Human Resources / Information Technology?
  • What do you hope to gain from this 12-month internship programme?
  • How do you think your values align with working in a healthcare organisation?
  • Where do you see yourself developing professionally after completing this internship?

 

Role-Specific Interview Questions

Human Resources - Focused:

  • What do you understand about the role of Human Resources in supporting employees and the organisation?
  • Can you explain the importance of confidentiality in HR and how you would maintain it?
  • How would HR contribute to employee wellbeing in a healthcare environment?
  • What HR systems or modules (e.g. recruitment, training, payroll, employee records) were covered in your studies?
  • How would you handle an HR task that requires attention to detail and accuracy?

 

Information Technology - Focused:

  • What IT support functions are important in a head-office environment?
  • How would you respond if a user experienced a system or access issue?
  • What exposure do you have to databases, systems support, or basic networking from your studies?
  • Why is data security and privacy especially important in a healthcare organisation?
  • How do you prioritise tasks when multiple IT support requests come in at the same time?

 

Behavioural Interview Questions (STAR-Based)

  • Tell us about a time you worked on a group project and had to collaborate with different personalities.
  • Describe a situation where you had to meet a tight deadline for an assignment or project.
  • Give an example of a problem you identified and how you went about solving it.
  • Tell us about a time you had to learn a new system, tool, or concept quickly.

 

How to Answer Using the STAR Method

STAR Method Explained:

  1. Situation – Describe the context or background
  2. Task – Explain your responsibility
  3. Action – Describe what you did
  4. Result – Share the outcome and what you learned

Sample Graduate-Level STAR Answer:

  1. Situation: During my final year, I worked on a group project that required analysing employee engagement data.
  2. Task: I was responsible for organising the data and presenting insights to the group.
  3. Action: I used Excel to clean the data, created basic summaries, and communicated findings clearly to my teammates.
  4. Result: The project was completed on time, received positive feedback, and helped me strengthen my analytical and teamwork skills.

 

If You Have No Work Experience

Life Healthcare understands that graduates may not have formal work experience. You can confidently use examples from:

  • University or college projects
  • Group assignments or presentations
  • Student leadership roles
  • Volunteering or community involvement
  • Part-time, casual, or holiday work
  • Personal IT or academic projects

What matters most is how you think, learn, communicate, and apply yourself.

 

Common Interview Mistakes to Avoid

  • Not researching Life Healthcare or the healthcare sector
  • Giving very short answers without examples
  • Speaking negatively about lecturers, institutions, or past experiences
  • Failing to show willingness to learn
  • Arriving unprepared or unable to explain your qualification

 

Quick Interview Preparation Checklist

  • Research Life Healthcare and understand its role in healthcare
  • Review your HR or IT coursework and key concepts
  • Prepare 2–3 STAR examples from your studies or projects
  • Practice explaining your qualification clearly and confidently
  • Dress professionally and arrive early
  • Prepare one or two thoughtful questions to ask the interviewer

 



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