Jacaranda FM: Receptionist

This role is integral to ensuring a professional and comprehensive reception service for clients, listeners, visitors, and staff.

Responsibilities:

• Operate the central switchboard, answer and screen all incoming calls, and transfer to the relevant extensions.
• Promptly deliver messages to the appropriate staff members.
• Address general inquiries received via the switchboard.
• Welcome visitors and clients warmly, offer refreshments and inform internal staff of their arrival.
• Assist clients and listeners with telephonic queries.
• Maintain a clean, professional, and organised reception area at all times.
• Prepare, update, and distribute the station's telephone list.
• Manage the booking of meeting rooms and ensure availability.
• Assist with general administrative tasks, such as email meeting reminders and handling deliveries.
• Log deliveries, process invoices, and manage courier services for prize distribution.
• Support various departments by assisting with office supplies management, equipment maintenance, and logistical arrangements.
• Coordinate with vendors and service providers to ensure smooth day-to-day operations.
• Handle any additional tasks that contribute to efficiently running the office environment.
• Actively contribute as a valued member of the HR team.
• Positively support HR initiatives and station activities.
• Take on ad hoc tasks as reasonably expected to meet organisational needs.

Requirements:

• Grade 12 / Matric (NQF-4) or equivalent qualification.
• 1 - 2 years of prior experience as a Receptionist or in a similar role.
• Excellent communication and telephone etiquette skills.
• Proficiency in English is essential; familiarity with Afrikaans would be advantageous.