Microsoft: Internships (Admin, Business, IT, System Engineering)

Position Title: Account Management - Internship Programme

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.   

As an intern, you will support the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.

Responsibilites:

• Engages with internal and external stakeholders on account planning for assigned accounts and sets strategic priorities and plan to achieve outcomes. Structures and leads account planning rhythm to set priorities, aligns Solutions/Sales Plays and opportunities, partners, focus, and resources to regularly update the plan, ensuring that the extended virtual team (inclusive of partners) and other stakeholders are working toward common goals. Ensures teams are documenting in the Account Plan.
• Manages multiple accounts and determines which accounts should take priority and when to act, while maintaining a high level of commitment and accountability. Coordinates with the account management team to problem solve and mitigate issues.
• Learns about the business of assigned accounts and intricacies of their industry, of Microsoft's position in the industry, and of direct competitors. Coordinates with internal industry experts (e.g., industry teams) to gather industry data of assigned accounts and improve planning.
• Understands customer drivers of business and technology transformation and contributes to technology/transformation for assigned accounts. Mitigates competitive risk. Seeks to capture line-of-business wins (e.g., testimonials) for referencing through insightful listening.

Requirements:

• Bachelors or Masters degree in:

1. Administration,
2. Business,
3. Information technology,
4. System engineering,
5. or related. 

• Fluency in English
• Legally Authorised to work in South Africa